(USA-SC-Fort Mill) Site Coordinator, Fort Mill, SC

**_SITE COORDINATOR, Fort Mill, SC_** **_Position Summary:_** Under close supervision of the project Team Coordinators / Management team, the Site Coordinators are dedicated to each practice and are the single points of contact for each office. Site Coordinators are typically aligned to manufacturer sales regions and will be responsible for quality review of completed verification of benefits. **_Primary Duties and Responsibilities:_** + Fosters relationships with physician office staff + Builds partnerships with sales force + Establishes themselves as regional experts regarding payer trends + Assists with coverage research and benefit verification as well as financial qualification analysis + Billing and coding support + Claims tracking + Prior authorization assistance + Conducts quality review of final product **_Required:_** + Proficient Windows based experience including fundamentals of data entry/typing + Working knowledge of Outlook, Word, and Excel + Strong interpersonal skills and professionalism + Independent problem solver, good decision making, and robust analytical skills + Strong attention to detail + Effective written and verbal communication **_Preferred:_** + High school diploma or GED minimally required. Two (2) + years directly related and progressively responsible experience and/or college degree + Specific experience in medical office administration, benefit verification, coding, claims processing or customer service at an insurance company a plus + Broader experience/training may be considered in fields such as case management, social services and pharmacy technician + Familiarity with verification of insurance benefits a plus + Fundamental understanding of key payers including Medicaid, Medicare and private payers + Strong customer service experience **Apply Today for Immediate Consideration!** **Why Kelly** **®** **?** With Kelly, you’ll have direct connections to leading healthcare companies—providing you with the chance to positively impact quality and delivery of patient care. In a field where innovation and change happen constantly, our connections and opportunities will help you take your career exactly where you want to. We work with 95 of the Fortune 100™ companies, and more than 1,200 healthcare hiring managers turn to us each year to access the best talent: people like you. Let us help advance your healthcare career today. **AboutKelly Services** **®** As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $ 5.3 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter . Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law. at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm
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(USA) VM Coordinator – EMEA – Belgium

**Vendor Coordinator – Contingent Workforce Outsourcing (CWO) BELGIUM** Summary: The CWO (Contingent Workforce Outsourcing) Coordinator is responsible for facilitating the hiring process of contract employees, creating and managing work orders, time sheets and expenses; facilitating the procurement process for independent contractor/statement of work projects and payment requests and/or managing the IDM process and tool. The CWO Coordinator may also be responsible for facilitating the hiring process of contract employees by using an e-procurement tool and managing relationships between the client and master vendor. These Coordinators will assist with program and supplier (Master Vendor) management. Duties and Responsibilities: * Requisition creation and management * Create/assist hiring manager in creating requisition into VMS tool and broadcast job posting/requisition. Create work orders for invoicing purposes. * Facilitate the hiring process for pre-identified (Master Vendor) contract employees, payroll and/or LID contractors by creating the requisition and communicating with the supplier to ensure all tasks completed prior to start. Facilitating the overall process. * Coordinate and schedule interviews with managers and suppliers. * Confirm assignment logistics between the hiring manager and the contractor (start and end dates, work hours, location, rates, and hours) * Ensure work order is approved by manager, accepted by supplier, activated and contractor has registered. * Create work order revisions for changes to ensure data integrity with respect to: manager, cost code, rates, tenure discount, etc. * Monitor work order end dates, obtain manager response then end or extend the work order as appropriate * Track PO spend, committed spend and tenure limitations. Notify manager and take action. Complete and/or act upon data integrity audit findings. * On-boarding and off-boarding Contractors * Ensure all related contractor on-boarding and off-boarding compliance documentation is executed in a timely manner and maintained in accordance with contract provisions. * Timesheet and expense management. Ensure timely approval of all time and expense related documents. Follow-up with managers and suppliers as necessary. Independent Contractor/Statement Of Work Management * Maintain Salesforce case management tool documentation and ensure cycle times according to contract * Statement of Work management * Create/assist hiring manager in creating SOW in VMS technology * Audit paper contract to SOW to ensure compliance * Ensure SOW is approved by manager and accepted by supplier * Monitor SOW end dates, obtain manager response then submit change order as appropriate * Track PO spend and tenure limitations. Notify manager and take action. Complete and/or act upon data integrity audit findings. * On-boarding and off-boarding * Ensure all related on-boarding and off-boarding compliance documentation is executed in a timely manner and maintained in accordance with contract provisions. * Train new suppliers on VMS technology and program processes * Payment request management. Ensure timely approval of all milestone and payment request related documents. Follow-up with managers and suppliers as necessary. IDM Management * Data Entry of Contractors into managing system * Enter data in VMS tool and/or client system. Maintain e-files with all correspondence forms applicable to an order to activate deactivate and extend a Contingent worker. * Ensure documentation and administration is completed in a timely fashion. * Audit IDM data * Audit IDM data monthly and act upon data integrity and audit findings. * Act as a liaison with Suppliers and Hiring Managers to resolve to resolve IDM program related issues daily. Escalate as appropriate. * Troubleshoot and identifying errors or discrepancies in IDM management tool that are not progressing and resolving the issues. Other * Invoice Management * Audit work orders, SOW, payment requests and time/expense documents for accurate invoicing information. * Maintain and correct SOW, work orders and time/expense items as necessary (including adjusting cost objects, cost centers, tax codes, OT hours allocation, etc). * Research and resolve invoicing related tasks in a timely manner to ensure prompt billing (for example, upload time files, resolve upload errors, resolve PeopleSoft invoicing errors, resolve pay/bill audit and invoice key control audit errors, etc.). * Research supplier non-payment inquiries by collaborating with multiple organizations * Facilitate processes and discussions related to invoice adjustments and miscellaneous invoices/payment requests. * Track invoicing and supplier non-payment issues to recognize trends. Proactively identify process or technology issues and provide/implement appropriate solutions. * Client, Program and Supplier * Ensure KPI and SLA objectives are met by taking an active role in continuous improvement and service delivery. * Build customer and supplier relationships through professional rapport, consistent follow-up and maintaining contact and ongoing communication. * Proactively identify service delivery issues and provide/implement appropriate and timely solutions. * Conduct just in time training to Program Office, Suppliers and Hiring Managers on the service delivery and time/payment process. * Act as a liaison with Suppliers and Hiring Managers to resolve daily operational issues. Escalate as appropriate. * Act as a liaison between the program team and other corporate departments (FSS, IT, PPO, Shared Services) to resolve issues and identify process improvements. * Implementation * Design service delivery and invoicing error resolution processes for new customers by participating on implementation team. Provide input into technology configuration as it relates to best practices. * Create VMS tool reports and write work instructions. Provide input into supplier and manager training. * Perform certain Vendor Management Specialist functions as needed to support the program team though a staff vacancy or support MV activities. Develop strong knowledge of VMS technology in order to be able to operate efficiently and trouble-shoot issues when client or suppliers escalate. Knowledge, Skills and Abilities: Knowledge: HR/Staffing: 1-2 years experience in Recruiting, Technology Customer Service or Service Support LANGUAGE PROFICIENCY in several of the following: English; German; French Dutch Skills: * Intermediate proficiency in Excel * Familiar with Web-based/VMS/ATS technology (examples may include: Fieldglass, IQN, Ariba Sourcing, Ariba Buyer, Oracle , SAP, Peoplesoft, HRIS , Workday, Coupa, Taleo) * High School Diploma or equivalent work experience. * Organization: Can manage multiple situations effectively. Multitask, proactive follow up, acts with a sense of urgency, has attention to detail. Understands and is able to maintain good written instructions / documentation for all work. * Initiative: Knows what needs to be done and does it without being asked. Self-motivated, gets the job done, willing to go the extra mile, able willing to work independently. Owns their workload. * Communication: Effective communication that is spoken, written and includes listening. Customer service approach, effective at all levels of an organization, able to guide customer and suppliers, consultative interaction with clients, can manage difficult conversation. * Analytical: Ability to see interrelationships of data/ideas. Can assess a candidate against criteria, use of program data to educate customer, supplier and drive change * Interpersonal Skills: Builds and maintains strong relationships. Builds strong relationship with client, suppliers, and internally, mentors suppliers, able to solution, challenges status quo **About Kelly Services®** As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $ 5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. We are authentic, the industry founder. We believe in relationships, not transactions. We value teamwork, realizing that we are stronger together than as individuals. We take seriously the promises we make. We are passionate, dedicated and driven to excel. With us it has never been about being the biggest. It has always been about being the best and doing the right thing. At our core, we are a community. Each day we welcome into our community the varied talents of all people who embrace our culture of service, teamwork and integrity. We offer the opportunity to work with the best companies in the world, and to make a difference in the communities in which we live and work. We foster an inclusive environment where people are engaged and succeed. A passion for people drives our focus on long-term growth, learning and development. We create a world of opportunities for those with varied talents and a drive to excel. When our people succeed, we succeed. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. *Job Title:* VM Coordinator – EMEA – Belgium *Job Function:* Outsourcing & Consulting Group (OCG) *Job Number:* JO-1703-32863
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(USA-VA-Arlington) Branch Service Coordinator

Job DescriptionThe Branch Services Coordinator will be the face of the office, greeting guest clients and sales associates with a warm and genuine smile and provide excellent customer services to our sales agents, clients and vendors. The majority of the duties of this position must be performed without delay as this is a critical position affecting agents and the success of their business.They will assist the branch manager by providing various reports generated thru the Cognos and Homebase system. Coordinate branch accounts payables and receivables, obtain necessary approvals and submit to regional accounting office and process expense reports. Coordinate all office administration tasks, including general, office and business supply orders, equipment maintenance, preparation and processing of new affiliation paperwork and licenses, maintain files and oversee general office appearance and repair issue.Support the Branch Manager with recruiting and retaining new sales associates. Coordinate the on-boarding and processing upon affiliation for new agents and well as all retention systems for the sales associates. Support associates with growing their business using company systems (Homebase, Gateway, etc.).The Branch Services Coordinator will also support the branch sales associates with instruction on the branch phone and other office systems, order business cards, name badges and other miscellaneous task, , including company programs, that will assist out sales associates in growing their businessPerform variety of other administrative duties as directed.Job Requirements:- High School Diploma or equivalent.- Two or more years- experience in a customer centric business environment with administrative responsibility.- Real Estate background preferred- Proficiency in Microsoft Office: Word, Excel, PowerPoint and Outlook.- Creative problem solving skills. Strong communication skills, verbal and written.- Ability to interact successfully with both internal and external customers at all levels.- Basic math skills which include addition, subtraction, multiplication, division, percentage, fractions and the ability to calculate commissions, interests and discounts.- Ability to multi task, prioritize and be flexible with changing business needs in a team environment. Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $ 5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]] Category: Other
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