(USA-FL-Daytona) Enterprise District Manager – Daytona Beach, FL

**Kelly Services District Manager – Daytona Beach, FL** The District Manager is a strategic role accountable for the overall operation of a small to medium sized market (full-service and Partnered Staffing branches). The District Manager is expected to meet and exceed financial targets (e.g., sales, fees, gross profit, contribution and hours) for their market. The District Manager is also responsible for selecting, training, and developing their management team and for monitoring performance to achieve business results. The District Manager sets the business strategy and supports the management team in business development, service delivery, customer and employee retention, recruiting, and expense management (e.g., workers’ compensation, unemployment compensation, general operating expenses). The District Manager is responsible for building and maintaining relationships with key customers, business leaders in the community, and local, regional, and Corporate Kelly management. With a strong focus on continuous improvement and customer satisfaction, the District Manager acts as a point of escalation for the resolution of customer and employee issues. As business conditions change, the District Manager assesses the impact and responds accordingly to ensure maximum profitability. Responsibilities: * Sales: Following sales process, including managing territory, conducting sales campaign/blitzes, identifying leads, conducting cold and canvass calls, setting appointments, creating and developing proposals and pricing models, making presentations, documenting customer agreements, closing sales, documenting sales activities in front-office systems and completing other required reports, networking via participation in community organizations, involving service team in sales activities and ensuring awareness of prospect/customer service requirements * Sales Management: Monitoring and coaching sales team to ensure sales targets are met * Customer Retention Management: Conducting needs analysis, conducting regular face-to-face service calls, building and maintaining relationships with key contacts, developing and presenting Business Reviews, monitoring compliance with customer requirements (e.g., in the contract/Statement of Work compliance), providing reporting as requested, proactively and effectively identifying and resolving customer issues, soliciting customer feedback * Service Delivery Management: Ensuring all elements of Kelly’s service system are implemented, monitoring and coaching service team to ensure prompt, quality, professional service delivery in order to maximize customer satisfaction * Recruiting & Hiring Management: Monitoring and coaching the service team to ensure effective execution of recruiting strategies and retention programs * Financial Management: Analyzing monthly financial statements and implementing strategies to increase profitability, managing operating expenses to maximize contribution, developing and executing market’s annual business plan * People Management: Selecting, training, and developing staff, monitoring staff performance including setting expectations, coaching, and recognizing achievement Requirements: * The successful candidate should possess a bachelor’s degree (preferably in Human Resources, Business, or Marketing) or equivalent work experience * Experience in the staffing industry with an emphasis on sales, operations, and account management. * Experience managing, coaching and developing a staff is ideal but not required * Ability to build solid relationships, to communicate, and to accomplish many tasks simultaneously with an attention to detail. * Must demonstrate team-orientation with all levels of employees and customers. * Knowledge of financial concepts as well as labor, business, and community awareness are also critical success factors. **About Kelly Services®** As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $ 5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. We are authentic, the industry founder. We believe in relationships, not transactions. We value teamwork, realizing that we are stronger together than as individuals. We take seriously the promises we make. We are passionate, dedicated and driven to excel. With us it has never been about being the biggest. It has always been about being the best and doing the right thing. At our core, we are a community. Each day we welcome into our community the varied talents of all people who embrace our culture of service, teamwork and integrity. We offer the opportunity to work with the best companies in the world, and to make a difference in the communities in which we live and work. We foster an inclusive environment where people are engaged and succeed. A passion for people drives our focus on long-term growth, learning and development. We create a world of opportunities for those with varied talents and a drive to excel. When our people succeed, we succeed. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. *Job Title:* Enterprise District Manager – Daytona Beach, FL *Job Function:* Staffing: Sales/Recruiting *Job Sub-Category:* Commercial Staffing *Location:* Florida *Metro Area:* Florida – Daytona *Job Number:* JO-1706-33655 *Grade:* 41
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(USA) No Req (EMEA) Case Manager – Waterloo, Belgium

IT’S MORE THAN A JOB! KellyOCG, a division of Kelly Services is looking for an individual who has the ability to act as a Client Services Procurement Specialist. As part of Kelly’s Outsourcing Consulting Group (OCG), CWO leverages staffing, procurement, and supplier management expertise to bring customers an end-to-end centralized workforce management program. This is a virtual/remote position however person must be able to work east coast time zone hours to accommodate our client based in New Jersey. Facilitating and monitoring the IC/SOW process life cycle and establishing and managing relationships between the IC’s/SP’s and the Engagement Managers to ensure that all processes are executed in a timely manner. * Facilitate the IC/SOW process lifecycle by: engaging, educationing, monitoring and ensuring the execution of the IC/SOW processes for both suppliers and hiring managers by: * Establishing and building a professional rapport, following up consistently and maintaining on-going contact and communication. * Provide IC/SOW program education. Conduct just in time training to Suppliers and Hiring Managers when resolving issues. * Distribute information and materials. * Review and monitor status and progress. * Manage the Non-Qualified IC process. * SOW creation and management * Monitor approvals by manager and service provider, create amendments for changes, track PO spend and monitor project end date. * Ensure timely submittal of milestone payments, audit for accurate invoicing information and research and resolve supplier payment issues. Act as a cooperative and contributing team member of the IC/SOW program to ensure that a high level of service is always offered to customers, suppliers and program stakeholders. Ensure that all key service delivery objectives are met by taking an active role in continuous improvement of service delivery processes and in maintaining and improving stakeholder experience. * Proactively identify service delivery issues and coordinate timely resolution. * Identify the issue. * Coordinate the analysis and solution with stake holders. * Define a course of resolution. * Maintain project and case records in the designated technology platforms. * Upon request, produce standard and ad-hoc reports from technology platforms. * Analyze and present results. * Other duties as assigned. Job Requirements: Minimum Education Required: * BA/BS or equivalent experience. Procurement, Technical or Business related field * High School diploma required Minimum Years Experience required: * 3-5 years experience-Procurement, Process Improvement or Operations processing Statements of Work Skills Required: * Engineering recruiting/staffing experience highly preferred * PROFICIENT ENGLISH REQUIRED * Proficient in developing professional relationships with clients and suppliers. * Excellent communication skills including verbal, written and listening * Ability to problem solve * Proficient negotiation skills * Ability to prioritize and effectively handle multiple tasks that require detail orientation * Ability to lead and/or contribute to a team environment * Demonstrate initiative and self motivation * Efficient time management skills * Functional PC and internet skills to include MS Word, Excel, PowerPoint and other internet based web tools. **About Kelly Services®** As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $ 5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. We are authentic, the industry founder. We believe in relationships, not transactions. We value teamwork, realizing that we are stronger together than as individuals. We take seriously the promises we make. We are passionate, dedicated and driven to excel. With us it has never been about being the biggest. It has always been about being the best and doing the right thing. At our core, we are a community. Each day we welcome into our community the varied talents of all people who embrace our culture of service, teamwork and integrity. We offer the opportunity to work with the best companies in the world, and to make a difference in the communities in which we live and work. We foster an inclusive environment where people are engaged and succeed. A passion for people drives our focus on long-term growth, learning and development. We create a world of opportunities for those with varied talents and a drive to excel. When our people succeed, we succeed. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. *Job Title:* No Req (EMEA) Case Manager – Waterloo, Belgium *Job Function:* Outsourcing & Consulting Group (OCG) *Job Number:* JO-1706-33553
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(USA-MI-Detroit) Sr Strategic Sales Manager – West Coast – Virtual

**Senior Strategic Sales Manager ** This individual will secure new business for Kelly across the entire workforce management spectrum—spanning both staffing and solutions. Lead the identification of qualified prospects, development of sales strategies with the field organization resulting in net new accounts. Expand and enhance Kelly’s business relationships with prospective customers to contribute to enhanced sales growth, profitability, customer satisfaction and market share. Maximize sales and profit through effective negotiations and manage expense to sales ratio to optimize efficiency and profitability. This position entails strategic accounts with revenue potential of $ 5 million per year or more Major Duties and Responsibilities * Develop and execute engagement plans and sales strategies with the field organization for new customers and prospects by: reviewing and monitoring corporate financial indicators, utilizing multiple sources of competitive data; utilizing and leveraging sales data and information; lead preparation efforts to proposals that address financial considerations and define value; meeting with high level decision makers to deliver presentation and negotiate the terms of the sale * Initiate consultative customer relationships; corporate, field and external by communicating with key decision makers, positioning Kelly products, services and solutions to address their needs. * Establish and maintain an ongoing sales funnel of targeted and qualified prospects and expand the business opportunity by involving field and corporate subject matter experts. * Continuous self-development by developing consultative sales skills, understanding of Kelly’s cost models and pricing; staying current with all aspects of business, including industry and competitive data; learning and sharing of competitive market information, conducting discussions, trainings, and joint sales calls; discussing customer and legislative issues, building relationships with US Ops leadership and SME’s. * Successfully team with field staff and subject matter experts to maximize sales, coordinate service delivery and proactively enhance customer value. Involve appropriate subject matter experts and other internal resources to ensure maximum account penetration, customer satisfaction. Work with assigned executive sponsor to ensure alignment with customer executive sponsor as appropriate. Apply appropriate judgment and risk analysis to all decisions (financial and organizational directions). Key Competencies, Knowledge, Skills and Abilities * Experience in selling to high level contacts at large accounts * Demonstrated ability to create effective business presentations * Demonstrated ability to present in front of perceptive audiences including C-level customer. * Excellent written and verbal communication skills * Ability to build and maintain strong relationships * Understanding of the consultative sales process * Ability to problem solve and offer solutions in a timely fashion that meets prospective customer needs and are financial beneficial for Kelly * Knowledge of Kelly service offerings * High level of financial acumen * Ability to travel 60-80% or as needed. Qualifications Required: * BA or BS (MBA preferred) or equivalent * 5 years in high level solutions selling **KELLY Services ** About Kelly Services® As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $ 5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity. *Job Title:* Sr Strategic Sales Manager – West Coast – Virtual *Job Function:* Staffing: Sales/Recruiting *Location:* Michigan *Metro Area:* Michigan – Detroit *Job Number:* JO-1706-33541 *Grade:* 44
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(USA-TX-Houston) Safety Health & Environmental Manager – Baytown, TX

**Safety Health & Environmental Manager – Baytown, TX** Kelly Services, a Fortune 500 Global Workforce Solutions company, has an exciting opportunity for a Safety Health and Environment Manager to be onsite at our client facility in Baytown, TX. The Safety Manager will be responsible for the planning, implementation and coordination of programs to eliminate occupational hazards, injuries, illnesses, deaths and financial losses. This person will serve as the primary Kelly safety/health contact and manage employee and customer relations. Key responsibilities include but not limited to: * Plan, implement and coordinate programs to eliminate occupational hazards, injuries, illnesses, fatalities and financial losses * Serve as primary Kelly Services EH&S; contact at client site * Maintain good working relationship with all client contacts * Manage employee and customer relations specific to safety * Enhance Kelly Services & client’s safety program by promoting client’s Observation Intervention (OI), Near Miss and Pre Task Analysis (PTA) process * Serve as subject matter expert on clients EH&S; Focus teams * Serve as EH&S; resource for the Kelly Services client Account Team (SAO / GS) * Enhance employees’ safety awareness * Develop and maintain written EH&S; plan & protocol for Kelly employees * Ensure indoctrination of new employees to Safe Behavior process and customer required safety processes * Actively participate in Root Cause Investigations (RCI’s) * Perform safety audits to assure compliance to safety processes * Perform regular observation/intervention visits with employees on site * Monitor/audit employees’ ergonomic conditions and practices * Ensure employees follow their unit’s tailgate/safety meeting schedule * Participate in tailgate/safety meetings as needed * Maintain frequency rate for the sites * Monitor employees safety participation and safety goals Education & Skills Requirement * Basic understanding of the sciences, including chemistry and biology * 5 – 10 years of industrial safety/health field experience * Understanding of OSHA regulations * Strong working knowledge of incident investigation and hazard analysis * Strong documentation skills * Strong oral, written and communication skills * Strong computer and presentation skills * Diplomatic and objective in decision making skills * Strong training/instructional skills. * OH&S; certification or equivalent would be an asset (e.g. Construction Safety Office (CSO), Certified Safety Professional (CSP), Certified Industrial Hygienist (CIH)) **About Kelly Services®** As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $ 5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. We are authentic, the industry founder. We believe in relationships, not transactions. We value teamwork, realizing that we are stronger together than as individuals. We take seriously the promises we make. We are passionate, dedicated and driven to excel. With us it has never been about being the biggest. It has always been about being the best and doing the right thing. At our core, we are a community. Each day we welcome into our community the varied talents of all people who embrace our culture of service, teamwork and integrity. We offer the opportunity to work with the best companies in the world, and to make a difference in the communities in which we live and work. We foster an inclusive environment where people are engaged and succeed. A passion for people drives our focus on long-term growth, learning and development. We create a world of opportunities for those with varied talents and a drive to excel. When our people succeed, we succeed. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. *Job Title:* Safety Health & Environmental Manager – Baytown, TX *Job Function:* Legal *Location:* Texas *Metro Area:* Texas – Houston *Job Number:* JO-1705-33328 *Grade:* 41
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(USA-MI-Detroit) Sr Strategic Sales Manager – Virtual

**Senior Strategic Sales Manager – Virtual** This individual will secure new business for Kelly across the entire workforce management spectrum—spanning both staffing and solutions. Lead the identification of qualified prospects, development of sales strategies with the field organization resulting in net new accounts. Expand and enhance Kelly’s business relationships with prospective customers to contribute to enhanced sales growth, profitability, customer satisfaction and market share. Maximize sales and profit through effective negotiations and manage expense to sales ratio to optimize efficiency and profitability. This position entails strategic accounts with revenue potential of $ 5 million per year or more Major Duties and Responsibilities * Develop and execute engagement plans and sales strategies with the field organization for new customers and prospects by: reviewing and monitoring corporate financial indicators, utilizing multiple sources of competitive data; utilizing and leveraging sales data and information; lead preparation efforts to proposals that address financial considerations and define value ; meeting with high level decision makers to deliver presentation and negotiate the terms of the sale * Initiate consultative customer relationships; corporate, field and external by communicating with key decision makers, positioning Kelly products, services and solutions to address their needs. * Establish and maintain an ongoing sales funnel of targeted and qualified prospects and expand the business opportunity by involving field and corporate subject matter experts. * Continuous self-development by developing consultative sales skills, understanding of Kelly’s cost models and pricing; staying current with all aspects of business, including industry and competitive data; learning and sharing of competitive market information, conducting discussions, trainings, and joint sales calls; discussing customer and legislative issues, building relationships with US Ops leadership and SME’s. * Successfully team with field staff and subject matter experts to maximize sales, coordinate service delivery and proactively enhance customer value. Involve appropriate subject matter experts and other internal resources to ensure maximum account penetration, customer satisfaction. Work with assigned executive sponsor to ensure alignment with customer executive sponsor as appropriate. Apply appropriate judgment and risk analysis to all decisions (financial and organizational directions). Key Competencies, Knowledge, Skills and Abilities * Experience in selling to high level contacts at large accounts * Demonstrated ability to create effective business presentations * Demonstrated ability to present in front of perceptive audiences including C-level customer. * Excellent written and verbal communication skills * Ability to build and maintain strong relationships * Understanding of the consultative sales process * Ability to problem solve and offer solutions in a timely fashion that meets prospective customer needs and are financial beneficial for Kelly * Knowledge of Kelly service offerings * High level of financial acumen * Ability to travel 60-80% or as needed. Qualifications Required: * BA or BS (MBA preferred) or equivalent * 5 years in high level solutions selling **About Kelly Services®** As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $ 5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. We are authentic, the industry founder. We believe in relationships, not transactions. We value teamwork, realizing that we are stronger together than as individuals. We take seriously the promises we make. We are passionate, dedicated and driven to excel. With us it has never been about being the biggest. It has always been about being the best and doing the right thing. At our core, we are a community. Each day we welcome into our community the varied talents of all people who embrace our culture of service, teamwork and integrity. We offer the opportunity to work with the best companies in the world, and to make a difference in the communities in which we live and work. We foster an inclusive environment where people are engaged and succeed. A passion for people drives our focus on long-term growth, learning and development. We create a world of opportunities for those with varied talents and a drive to excel. When our people succeed, we succeed. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. *Job Title:* Sr Strategic Sales Manager – Virtual *Job Function:* Staffing: Sales/Recruiting *Location:* Michigan *Metro Area:* Michigan – Detroit *Job Number:* JO-1705-33108 *Grade:* 44
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(USA-PR-Macaou) Senior Manager – IT Operations *Relocation Opportunity

Senior Manager – IT Operations – JOB DESCRIPTION DEPARTMENT: Information Technology JOB TITLE: Senior Manger – IT Operations DIRECTLY REPORTS TO: VP IT Operations I. Nature of the Position: ? To investigate, via live process review and case data evidence of customer complaints and incident cases, into the deficiencies in the IT Operations with a target to drive for sustainable improvements. ? To perform all duties in accordance with company approved policies and within the realm of the company vision, mission and values. ? Support owners of ITSM processes in IT Operations (ITO) mandated to sustain smooth operation with well-defined measurable performance via streamlining of concerned processes driven by performance targets as defined by KPIs. ? Manage reporting of incident cases, service request performance and customer complaints, liaising with internal ITO teams and the concerned BS account/project managers on resolution both internally and with customers. ? Develop, review and make appropriate recommendations on KPIs, applicable to any ITO internal processes, which are targeted to monitor and report on the quality and efficiency of supporting IT users with which improvement plans may designed and driven. ? Develop improvement plans and turn into actions for performing repeated operational activities to ensure the service processes are well connected for delivering expected results. ? Establish policies and processes across ITO for a quality service culture to ensure a high level of user / customer satisfaction. ? Investigate into internal deficiency cases to identify root causes that may point any appropriate internal/external training requirements and follow through with recommendations on training plans to reduce or completely eliminate such deficiencies. ? Collection of performance reports from ITO teams and correlated into consolidated meaningful reports for review and for reference of internal user accounts. ? Participate, on a need basis, in regular user department account meetings in support of account managers to resolve customer complaints and handle resolution of incident cases. III. QUALIFICATION REQUIREMENTS: ? Education: Bachelor’s Degree in Computer Science or Information Technology Related Curriculum a minimum. ? Any Business Related or Technology Related certifications a plus. ? Work Experience: Minimum 10 years in IT development and/or operations. ? Experience with infrastructure implementation/procurement, customer service and/or field service discipline with at least 5 years in a supervisory/managerial role. ? Experience in formal problem management processes and handling of difficult users/customers. ? Knowledge, Skills and Abilities: Good interpersonal and Communication skills. Ability to identify and resolve problems in a timely manner? develops alternative solutions and uses reason even when dealing with emotional topics. ? Ability to maintain a high level of professionalism? treats others with respect and consideration regardless of their status or position. ? Knowledge of and ability to appropriately interpret and follow policies and procedures. Knowledge of and ability to adhere to safety and security procedures? reports potentially unsafe conditions? uses equipment and materials properly. ? Ability to present and express ideas and information clearly and concisely in a manner appropriate to audience, whether oral or written. ? Ability to meet the demands of the work schedule, to be at work and on time. May occasionally require the ability to work outside of regularly scheduled hours. ? Schedules may vary based on business need. ? Must be able to work independently or with a team. ? Proficient computer skills including email, word processing (Microsoft Word), spreadsheet (Microsoft Excel), database, PowerPoint, presentation and organizational/project planning software applications and Interaction. ? ISO20000 processes and practices, ISO27001 standards desirable. ? Enterprise IT end user application environment setup and maintenance. ? Problem management methodology. ? Quality Service culture and Roster management. ? Budget planning and control. ? Language Skills: Ability to read, analyze, and interpret documents, such as policy procedure manuals, and other related documents. Able to communicate effectively in English (Written/Spoken). ? Stationed in Saipan. ? For US Citizen and Green Card holder ONLY Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $ 5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]] Category: IT/Software Development
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(USA-NC-Raleigh) Area Manager – Raleigh, NC

The Area Manager is a strategic role accountable for the operation of multiple branches and partnered staffing locations in the Greater Raleigh, NC market. The Area Manager is expected to meet and exceed financial targets (e.g., sales, fees, gross profit, contribution, and hours) for the assigned accounts. The Area Manager is also responsible for selecting, training, and developing a management team and for monitoring performance to achieve business results. As part of the leadership team for the market, the Area Manager is responsible for business development, service delivery, customer and employee retention, recruiting, and expense management (e.g., workers’ compensation, unemployment compensation, general operating expenses) for their specific operations. The Area Manager is responsible for building and maintaining relationships with key strategic customers, business leaders in the community, and Kelly Corporate management. The Area Manager acts as a liaison between the Corporate Headquarters and field operations and is responsible for overseeing the deployment of corporate initiatives. With a strong focus on continuous improvement and customer satisfaction, the Area Manager acts as an escalation point for resolving customer and employee issues. As business conditions change, the Area Manager assesses the impact and responds accordingly to ensure maximum profitability. Qualifications * The successful candidate should possess a bachelor’s degree (preferably in Human Resources, Business, or Marketing) or equivalent work experience. * Minimum of 4 years’ experience managing multiple locations in the staffing industry is required. * Key competencies for the Area Manager include a strong ability to build relationships, communicate, and accomplish many tasks simultaneously with an attention to detail. In addition, the candidate must demonstrate team-orientation with all levels of employees and customers. * Knowledge of financial concepts and labor, business, and community issues are other critical success factors. **KELLY Services** About Kelly Services® As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $ 5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. We are authentic, the industry founder. We believe in relationships, not transactions. We value teamwork, realizing that we are stronger together than as individuals. We take seriously the promises we make. We are passionate, dedicated and driven to excel. With us it has never been about being the biggest. It has always been about being the best and doing the right thing. At our core, we are a community. Each day we welcome into our community the varied talents of all people who embrace our culture of service, teamwork and integrity. We offer the opportunity to work with the best companies in the world, and to make a difference in the communities in which we live and work. We foster an inclusive environment where people are engaged and succeed. A passion for people drives our focus on long-term growth, learning and development. We create a world of opportunities for those with varied talents and a drive to excel. When our people succeed, we succeed. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. *Job Title:* Area Manager – Raleigh, NC *Job Function:* Staffing: Sales/Recruiting *Job Sub-Category:* Commercial Staffing *Location:* North Carolina *Metro Area:* North Carolina – Raleigh/Durham-RTP *Job Number:* JO-1703-32685 *Grade:* 42
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