(USA-WI-Green Bay) Talent Recruiter – Green Bay, WI

The role is designed to provide dedicated local support for a client utilizing one or more products. This position will serve as the primary point of contact as it pertains to operational issues, management of the temporary workforce, and service delivery. He/she will act as an extension of the client’s human resources department by developing and maintaining the relationship with the client and temporary employees through best in class service. Working in conjunction with branch operations and shared services staff, the individual will have a broad range of operational responsibilities resulting in strong client and candidate engagement levels. These responsibilities include, but are not limited to, working with hiring managers to understand staffing needs, facilitating the process to acquire temporary staff, ongoing support of the temporary staff, problem resolution, and overall adherence to contractual service level agreements. In order to be effective, he/she must demonstrate an understanding of the client’s business, processes, procedures, and policies. This individual will be held accountable for meeting and exceeding the overall level of service delivery for the client location he/she supports, including client and candidate outcomes. The success of this individual will be highly impacted by their ability to establish strong working relationships with the client and the development of effective partnerships with the operational support functions within Kelly (e.g., operations, sales support, and product groups). Duties and Responsibilities: Recruitment and Candidate Placement * Maintains thorough understanding and knowledge of current hiring practices, recruitment strategies, and staffing industry trends * Analyzes client recruiting needs and works with account team to develop and deliver recruiting strategy * Develops and maintains relationships with recruiting sources * Involves local field operations in recruiting activities, as appropriate * Ensures successful implementation of strategic recruiting plan * Ensures timely candidate placements and healthy pipeline of qualified candidates * Understands client’s needs to create accurate job order and successful candidate placement * Maintains regular communication with client regarding order status and candidate updates * Facilitates the selection process including: screening and assessing candidates, administering evaluations, conducting interviews and reference checks, and making hiring decisions * Develops and delivers client orientation/onboarding programs for temporary employees * Maximizes temporary employee conversion and direct hire fee income * Deploys and maintains temporary employee recognition and retention programs Account Service Delivery * Serves as local contact for client/employee issues; identifies and executes appropriate actions to resolve issues and/or escalates as appropriate; monitors results to ensure action plans are effective * Monitors NPS results and develops plans to ensure we are meeting client expectations * Monitors compliance with client performance metrics including: order completion, fill order percentage, on-time fill of orders, temporary employee performance * Identifies and implements work processes that improve speed, productivity, efficiency, cost, and/or the client experience * Seeks first-hand client feedback and applies information to improve service * Conducts safety site surveys * Documents order activity in front office systems * Maintains regular contact with client regarding orders (e.g., order confirmation and status updates) * Participates in client meetings, analyzes client needs, and takes orders * Manages co-employment issues and works with HR to make determination about the employment status of temporary workers * Monitors employee turnover and absenteeism, taking action as appropriate * Manages the cost of services: increasing Work Opportunity Credit revenue, reducing unemployment, and workers’ compensation risk * Resolves reporting and billing issues * Reviews and manages internal reports * Provides additional administrative support, as necessary, to ensure internal and external client satisfaction Account Development * Develops strong relationships with client’s end users by understanding the client’s business and staffing needs and creating talent solutions for the client * Participates in routine business reviews * Participates in account-specific lead sharing meetings * Conducts skill alerts, increasing client awareness of Kelly’s suite of offerings * Communicates the value of Kelly programs and services to the client and temporary employees * Identifies potential business opportunities and facilitates connections between clients and Kelly products Candidate Engagement * Manages the temporary workforce including, but not limited to, coaching, counseling, terminations, co-employment, sexual harassment investigations * Monitors Candidate NPS results and develops plans to ensure we are meeting candidate expectations * Demonstrates concern for candidate career growth and development, as well as personal goals and needs * Effectively communicates to candidates to ensure the work is meeting the needs and expectations of the candidate and client * Helps candidates succeed on the job via ongoing coaching, feedback, and development opportunities * Responds to candidate inquiries and addresses challenges in a timely manner * Deploys and maintains temporary employee recognition and retention programs * Serves as primary local contact for employee issues; identifies and executes appropriate actions to resolve issues and/or escalate as appropriate; monitors results to ensure action plans are effective Qualifications: * High School Diploma or equivalent, Marketing, or related field relevant experience * 1 year recruiting, staffing or vendor management experience * Demonstrated experience in screening, hiring, orienting, training, assigning, and managing temporary employees. Must also be able to market candidates to hiring managers and negotiate salary rates. * Must be able to function in complex and matrix environments with multiple stakeholders * Ability to develop strong working relationships with all levels of individuals is essential * Good communication (both verbal and written), negotiation, interpersonal and decision making skills are required. Individual must be able to function independently/autonomously yet know when to get management involved. Must also be comfortable presenting to and influencing many levels of management both within Kelly and the client * Must be innovative in their approach, willing to take risks and operate successfully in ambiguous situations * Attention to detail – with the ability to multi-task, use sound judgment and prioritize are necessary * Strong leadership, problem solving and decision making skills required * Must have proficient computer skills including Word, Excel and PowerPoint **KELLY SERVICES** **About Kelly Services®** As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2016 was $ 5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity. *Job Title:* Talent Recruiter – Green Bay, WI *Job Function:* Staffing: Sales/Recruiting *Job Sub-Category:* Commercial Staffing *Location:* Wisconsin *Metro Area:* Wisconsin – Green Bay/Appleton *Job Number:* JO-1707-33849 *Grade:* 35
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(USA-MI-Detroit) Talent Recruiter – Wyandotte, MI

The role is designed to provide dedicated local support for a client utilizing one or more products. This position will serve as the primary point of contact as it pertains to operational issues, management of the temporary workforce, and service delivery. He/she will act as an extension of the client’s human resources department by developing and maintaining the relationship with the client and temporary employees through best in class service. Working in conjunction with branch operations and shared services staff, the individual will have a broad range of operational responsibilities resulting in strong client and candidate engagement levels. These responsibilities include, but are not limited to, working with hiring managers to understand staffing needs, facilitating the process to acquire temporary staff, ongoing support of the temporary staff, problem resolution, and overall adherence to contractual service level agreements. In order to be effective, he/she must demonstrate an understanding of the client’s business, processes, procedures, and policies. This individual will be held accountable for meeting and exceeding the overall level of service delivery for the client location he/she supports, including client and candidate outcomes. The success of this individual will be highly impacted by their ability to establish strong working relationships with the client and the development of effective partnerships with the operational support functions within Kelly (e.g., operations, sales support, and product groups). Duties and Responsibilities: Recruitment and Candidate Placement * Maintains thorough understanding and knowledge of current hiring practices, recruitment strategies, and staffing industry trends * Analyzes client recruiting needs and works with account team to develop and deliver recruiting strategy * Develops and maintains relationships with recruiting sources * Involves local field operations in recruiting activities, as appropriate * Ensures successful implementation of strategic recruiting plan * Ensures timely candidate placements and healthy pipeline of qualified candidates * Understands client’s needs to create accurate job order and successful candidate placement * Maintains regular communication with client regarding order status and candidate updates * Facilitates the selection process including: screening and assessing candidates, administering evaluations, conducting interviews and reference checks, and making hiring decisions * Develops and delivers client orientation/onboarding programs for temporary employees * Maximizes temporary employee conversion and direct hire fee income * Deploys and maintains temporary employee recognition and retention programs Account Service Delivery * Serves as local contact for client/employee issues; identifies and executes appropriate actions to resolve issues and/or escalates as appropriate; monitors results to ensure action plans are effective * Monitors NPS results and develops plans to ensure we are meeting client expectations * Monitors compliance with client performance metrics including: order completion, fill order percentage, on-time fill of orders, temporary employee performance * Identifies and implements work processes that improve speed, productivity, efficiency, cost, and/or the client experience * Seeks first-hand client feedback and applies information to improve service * Conducts safety site surveys * Documents order activity in front office systems * Maintains regular contact with client regarding orders (e.g., order confirmation and status updates) * Participates in client meetings, analyzes client needs, and takes orders * Manages co-employment issues and works with HR to make determination about the employment status of temporary workers * Monitors employee turnover and absenteeism, taking action as appropriate * Manages the cost of services: increasing Work Opportunity Credit revenue, reducing unemployment, and workers’ compensation risk * Resolves reporting and billing issues * Reviews and manages internal reports * Provides additional administrative support, as necessary, to ensure internal and external client satisfaction Account Development * Develops strong relationships with client’s end users by understanding the client’s business and staffing needs and creating talent solutions for the client * Participates in routine business reviews * Participates in account-specific lead sharing meetings * Conducts skill alerts, increasing client awareness of Kelly’s suite of offerings * Communicates the value of Kelly programs and services to the client and temporary employees * Identifies potential business opportunities and facilitates connections between clients and Kelly products Candidate Engagement * Manages the temporary workforce including, but not limited to, coaching, counseling, terminations, co-employment, sexual harassment investigations * Monitors Candidate NPS results and develops plans to ensure we are meeting candidate expectations * Demonstrates concern for candidate career growth and development, as well as personal goals and needs * Effectively communicates to candidates to ensure the work is meeting the needs and expectations of the candidate and client * Helps candidates succeed on the job via ongoing coaching, feedback, and development opportunities * Responds to candidate inquiries and addresses challenges in a timely manner * Deploys and maintains temporary employee recognition and retention programs * Serves as primary local contact for employee issues; identifies and executes appropriate actions to resolve issues and/or escalate as appropriate; monitors results to ensure action plans are effective Qualifications: * High School Diploma or equivalent, Marketing, or related field relevant experience * 1 year recruiting, staffing or vendor management experience * Demonstrated experience in screening, hiring, orienting, training, assigning, and managing temporary employees. Must also be able to market candidates to hiring managers and negotiate salary rates. * Must be able to function in complex and matrix environments with multiple stakeholders * Ability to develop strong working relationships with all levels of individuals is essential * Good communication (both verbal and written), negotiation, interpersonal and decision making skills are required. Individual must be able to function independently/autonomously yet know when to get management involved. Must also be comfortable presenting to and influencing many levels of management both within Kelly and the client * Must be innovative in their approach, willing to take risks and operate successfully in ambiguous situations * Attention to detail – with the ability to multi-task, use sound judgment and prioritize are necessary * Strong leadership, problem solving and decision making skills required * Must have proficient computer skills including Word, Excel and PowerPoint **KELLY SERVICES** **About Kelly Services®** As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2016 was $ 5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity. *Job Title:* Talent Recruiter – Wyandotte, MI *Job Function:* Staffing: Sales/Recruiting *Job Sub-Category:* Commercial Staffing *Location:* Michigan *Metro Area:* Michigan – Detroit *Job Number:* JO-1707-33755 *Grade:* 35
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(USA-OH-Cincinnati) Recruiter – Mason, OH

**Virtual Recruiter – Eastern Time Zone** IT’S MORE THAN A JOB! KellyOCG, a division of Kelly Services is looking for an individual who has the ability to act as a Recruiter to one of our clients. You will drive the recruiting process and ensure a positive candidate experience. The Recruiter will act as an individual contributor and will be responsible for full lifecycle recruiting for a Specialty Retail Management positions. This is an indefinite open-ended contract opportunity. Person will act as an ongoing consultant to the client on the recruiting process. The successful candidate will have demonstrated experience developing relationships with the HR community as well as with their assigned hiring managers. Major Duties: * Has and will maintain accountability of the entire recruiting process as defined by the client * Interfaces with the Hiring Managers, Human Resources and other key stakeholders to ensure client satisfaction * Leads initial consultations with Hiring Managers on requisition definition and potential sourcing strategies * Conducts external searches through strategic sourcing (networking, cold-calling/passive sourcing, job board utilization, etc.) * Develops and implements sourcing strategies including direct sourcing * Develops and maintains extensive and effective networks within professional associations and within the community to ensure a continuous flow of candidates * Identifies and researches new innovative and creative sourcing methods * Utilizes online social and professional networking sites to connect with potential passive candidates * Develops and maintains a high volume of referrals and a strong candidate pipeline * Effectively manages the internal applicant process * Continuously “closes” qualified candidates and works to drive offer acceptance * Leads the candidate through the hiring process to ensure a positive experience. * Screens, presents and “sells” qualified candidates to hiring managers * Manages Hiring Managers’ expectations appropriately * Leads and/or participates in sourcing projects * Builds networks across all channels * Executes accurate data capture and timely reporting on key staffing metrics * Maintains understanding and execution of diversity and quality requirements * Ensures compliance with legal and client regulations during identification and screening process Minimum education required: * Bachelor’s degree preferred in Business, Human Resources or similar or equivalent work experience Minimum years’ experience required: * 2-4 years progressively responsible Virtual recruiting experience * 3+ year’s robust sourcing experience including high level of proficiency with cold calling competitors Skills required: Technical: * Must have experience recruiting for multiple positions in a variety of disciplines. * Demonstrates expertise in generating talent through networking and creative sourcing methods * Knowledgeable of applicable employment laws * Utilizes problem solving and root cause analysis skills * Accurately captures data and reports key staffing metrics in a timely manner * Operational experience with at least one Applicant Tracking System preferred * Identifies and screens candidates according to OFCCP guidelines * Experience with complex offer process * Experience crafting effective offer presentations * Accurate data capture and timely reporting on key staffing metrics in ATS and/or other tracking mechanism * Effectively manages a requisition load * Must be proficient with MS Office (Word, Excel, PowerPoint) and Internet Professional: * Must possess exceptional organizational, time management, administrative and customer service skills. * Demonstrates the ability to work in a fast paced, intense work environment and adapt to constant changes and competing priorities * Must have a strong commitment to quality and ethical behavior and maintain high level of confidentiality * Must be able to deal with all levels within the organization, including Executive Management * Identifies and resolves potential challenges and risks then engages in proper escalation procedure * Effectively builds rapport with applicants and other internal team members * Drives results in a positive and professional manner in a deadline-oriented environment **About Kelly Services®** As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $ 5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity. *Job Title:* Recruiter – Mason, OH *Job Function:* Outsourcing & Consulting Group (OCG) *Job Sub-Category:* Recruitment Process Outsourcing (RPO) *Location:* Ohio *Metro Area:* Ohio – Cincinnati *Job Number:* JO-1706-33669 *Grade:* 38
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(USA-CA-San Bernardino) Sr Talent Recruiter – San Bernardino, CA

The role is designed to provide dedicated local support for a client utilizing one or more products. This position will serve as the primary point of contact as it pertains to operational issues, management of the temporary workforce, and service delivery. He/she will act as an extension of the client’s human resources department by developing and maintaining the relationship with the client and temporary employees through best in class service. Working in conjunction with branch operations and shared services staff, the individual will have a broad range of operational responsibilities resulting in strong client and candidate engagement levels. These responsibilities include, but are not limited to, working with hiring managers to understand staffing needs, facilitating the process to acquire temporary staff, ongoing support of the temporary staff, problem resolution, and overall adherence to contractual service level agreements. In order to be effective, he/she must demonstrate an understanding of the client’s business, processes, procedures, and policies. This individual will be held accountable for meeting and exceeding the overall level of service delivery for the client location he/she supports, including client and candidate outcomes. The success of this individual will be highly impacted by their ability to establish strong working relationships with the client and the development of effective partnerships with the operational support functions within Kelly (e.g., operations, sales support, and product groups). Duties and Responsibilities: Recruitment and Candidate Placement * Maintains thorough understanding and knowledge of current hiring practices, recruitment strategies, and staffing industry trends * Analyzes client recruiting needs and works with account team to develop and deliver recruiting strategy * Develops and maintains relationships with recruiting sources * Involves local field operations in recruiting activities, as appropriate * Ensures successful implementation of strategic recruiting plan * Ensures timely candidate placements and healthy pipeline of qualified candidates * Understands client’s needs to create accurate job order and successful candidate placement * Maintains regular communication with client regarding order status and candidate updates * Facilitates the selection process including: screening and assessing candidates, administering evaluations, conducting interviews and reference checks, and making hiring decisions * Develops and delivers client orientation/onboarding programs for temporary employees * Maximizes temporary employee conversion and direct hire fee income * Deploys and maintains temporary employee recognition and retention programs Account Service Delivery * Serves as local contact for client/employee issues; identifies and executes appropriate actions to resolve issues and/or escalates as appropriate; monitors results to ensure action plans are effective * Monitors NPS results and develops plans to ensure we are meeting client expectations * Monitors compliance with client performance metrics including: order completion, fill order percentage, on-time fill of orders, temporary employee performance * Identifies and implements work processes that improve speed, productivity, efficiency, cost, and/or the client experience * Seeks first-hand client feedback and applies information to improve service * Conducts safety site surveys * Documents order activity in front office systems * Maintains regular contact with client regarding orders (e.g., order confirmation and status updates) * Participates in client meetings, analyzes client needs, and takes orders * Manages co-employment issues and works with HR to make determination about the employment status of temporary workers * Monitors employee turnover and absenteeism, taking action as appropriate * Manages the cost of services: increasing Work Opportunity Credit revenue, reducing unemployment, and workers’ compensation risk * Resolves reporting and billing issues * Reviews and manages internal reports * Provides additional administrative support, as necessary, to ensure internal and external client satisfaction Account Development * Develops strong relationships with client’s end users by understanding the client’s business and staffing needs and creating talent solutions for the client * Participates in routine business reviews * Participates in account-specific lead sharing meetings * Conducts skill alerts, increasing client awareness of Kelly’s suite of offerings * Communicates the value of Kelly programs and services to the client and temporary employees * Identifies potential business opportunities and facilitates connections between clients and Kelly products Candidate Engagement * Manages the temporary workforce including, but not limited to, coaching, counseling, terminations, co-employment, sexual harassment investigations * Monitors Candidate NPS results and develops plans to ensure we are meeting candidate expectations * Demonstrates concern for candidate career growth and development, as well as personal goals and needs * Effectively communicates to candidates to ensure the work is meeting the needs and expectations of the candidate and client * Helps candidates succeed on the job via ongoing coaching, feedback, and development opportunities * Responds to candidate inquiries and addresses challenges in a timely manner * Deploys and maintains temporary employee recognition and retention programs * Serves as primary local contact for employee issues; identifies and executes appropriate actions to resolve issues and/or escalate as appropriate; monitors results to ensure action plans are effective Qualifications: * High School Diploma or equivalent, Marketing, or related field relevant experience * 2 years recruiting, staffing or vendor management experience * Demonstrated experience in screening, hiring, orienting, training, assigning, and managing temporary employees. Must also be able to market candidates to hiring managers and negotiate salary rates. * Must be able to function in complex and matrix environments with multiple stakeholders * Ability to develop strong working relationships with all levels of individuals is essential * Good communication (both verbal and written), negotiation, interpersonal and decision making skills are required. Individual must be able to function independently/autonomously yet know when to get management involved. Must also be comfortable presenting to and influencing many levels of management both within Kelly and the client * Must be innovative in their approach, willing to take risks and operate successfully in ambiguous situations * Attention to detail – with the ability to multi-task, use sound judgment and prioritize are necessary * Strong leadership, problem solving and decision making skills required * Must have proficient computer skills including Word, Excel and PowerPoint **KELLY Services** About Kelly Services® As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $ 5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity. *Job Title:* Sr Talent Recruiter – San Bernardino, CA *Job Function:* Staffing: Sales/Recruiting *Job Sub-Category:* Commercial Staffing *Location:* California *Metro Area:* California – San Bernardino/Palm Springs *Job Number:* JO-1706-33584 *Grade:* 36
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(USA-NC-Morrisville) Talent Recruiter (Commerical Division)

Job DescriptionThe role is designed to provide dedicated local support for a client utilizing one or more products. This position will serve as the primary point of contact as it pertains to operational issues, management of the temporary workforce, and service delivery. He/she will act as an extension of the client-s human resources department by developing and maintaining the relationship with the client and temporary employees through best in class service. Working in conjunction with branch operations and shared services staff, the individual will have a broad range of operational responsibilities resulting in strong client and candidate engagement levels. These responsibilities include, but are not limited to, working with hiring managers to understand staffing needs, facilitating the process to acquire temporary staff, ongoing support of the temporary staff, problem resolution, and overall adherence to contractual service level agreements. In order to be effective, he/she must demonstrate an understanding of the client-s business, processes, procedures, and policies. This individual will be held accountable for meeting and exceeding the overall level of service delivery for the client location he/she supports, including client and candidate outcomes. The success of this individual will be highly impacted by their ability to establish strong working relationships with the client and the development of effective partnerships with the operational support functions Requirements- 2+ years of recruiting experience- 2+ years- experience working with a staffing agency – 2+ vendor management experience – 3 + years of working with a computer in office environment – 1 + years of working with Excel in Office environment – Must have 4-year degree from University or College- 2+ years of experience managing 4 or more employees Why Kelly®?At Kelly Services®, we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. About Kelly Services® As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2016 was $ 5.3 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.]] Category: Human Resources
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(USA-WA-Seattle) Recruiter – Seattle, WA

**Recruiter** IT’S MORE THAN A JOB! Kelly OCG, the RPO division of Kelly Services is looking for an individual who has experience as a B2B Sales and Customer Service Recruiter. You will drive the recruiting process, present a qualified slate of candidates to the Hiring Managers and ensure a positive candidate experience. You will also be responsible for driving business commitments such as service level agreements (SLA’s), compliance, diversity and quality. This opportunity is located onsite at our client. If this sounds like you, read on! Duties: * Maintains accountability for the entire recruiting process as defined by the client * Interfaces with the Hiring Managers, Human Resources and other key stakeholders to ensure client satisfaction * Consults with hiring managers and follows processes to achieve SLAs/metrics * Leads initial consultations with hiring managers on requisition definition and potential sourcing strategies * Effectively screens and counsels internal applicants and manages the internal applicant process * Drives offer acceptance * Leads the candidate through the hiring process to ensure a positive experience and coaches each candidate appropriately at every stage of the process * Screens, presents and “sells” qualified candidates to hiring managers * Maintains accountability for diversity and quality metrics * Ensures process accuracy/compliance with legal and client regulations * Develops expertise in understanding the client’s business operations and staffing needs * Manages hiring managers’ expectations appropriately * Networks within client organizations, associations, and local communities to generate referrals and source qualified candidates Position Requirements Professional: * Effectively builds rapport with hiring managers, HR & the client’s internal network * Quickly evaluates and prioritize tasks in a high volume staffing environment * Process driven; experience documenting status throughout the recruiting process * Demonstrates the ability to build rapport with job seekers * Demonstrates strong written and verbal communication skills * Effectively utilizes strong communication, interpersonal, consultative and negotiation skills * Demonstrates the ability to work with challenging and demanding clients and adapt to changes * Identifies and resolves potential challenges and risks then engages in proper escalation procedure Experience and Education Requirements: * 1+ years of full life cycle recruiting experience * Bachelor’s Degree preferred, but not required * High energy, strong sense of urgency, thrives in a fast-paced, demanding environment **KELLY Services** About Kelly Services® As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $ 5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity. *Job Title:* Recruiter – Seattle, WA *Job Function:* Staffing: Sales/Recruiting *Location:* Washington *Metro Area:* Washington – Seattle *Job Number:* JO-1705-33330 *Grade:* 38
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(USA-IN-Indianapolis) Talent Recruiter – Greenfield, IN

The role is designed to provide dedicated local support for a client utilizing one or more products. This position will serve as the primary point of contact as it pertains to operational issues, management of the temporary workforce, and service delivery. He/she will act as an extension of the client’s human resources department by developing and maintaining the relationship with the client and temporary employees through best in class service. Working in conjunction with branch operations and shared services staff, the individual will have a broad range of operational responsibilities resulting in strong client and candidate engagement levels. These responsibilities include, but are not limited to, working with hiring managers to understand staffing needs, facilitating the process to acquire temporary staff, ongoing support of the temporary staff, problem resolution, and overall adherence to contractual service level agreements. In order to be effective, he/she must demonstrate an understanding of the client’s business, processes, procedures, and policies. This individual will be held accountable for meeting and exceeding the overall level of service delivery for the client location he/she supports, including client and candidate outcomes. The success of this individual will be highly impacted by their ability to establish strong working relationships with the client and the development of effective partnerships with the operational support functions within Kelly (e.g., operations, sales support, and product groups). Duties and Responsibilities: Recruitment and Candidate Placement * Maintains thorough understanding and knowledge of current hiring practices, recruitment strategies, and staffing industry trends * Analyzes client recruiting needs and works with account team to develop and deliver recruiting strategy * Develops and maintains relationships with recruiting sources * Involves local field operations in recruiting activities, as appropriate * Ensures successful implementation of strategic recruiting plan * Ensures timely candidate placements and healthy pipeline of qualified candidates * Understands client’s needs to create accurate job order and successful candidate placement * Maintains regular communication with client regarding order status and candidate updates * Facilitates the selection process including: screening and assessing candidates, administering evaluations, conducting interviews and reference checks, and making hiring decisions * Develops and delivers client orientation/onboarding programs for temporary employees * Maximizes temporary employee conversion and direct hire fee income * Deploys and maintains temporary employee recognition and retention programs Account Service Delivery * Serves as local contact for client/employee issues; identifies and executes appropriate actions to resolve issues and/or escalates as appropriate; monitors results to ensure action plans are effective * Monitors NPS results and develops plans to ensure we are meeting client expectations * Monitors compliance with client performance metrics including: order completion, fill order percentage, on-time fill of orders, temporary employee performance * Identifies and implements work processes that improve speed, productivity, efficiency, cost, and/or the client experience * Seeks first-hand client feedback and applies information to improve service * Conducts safety site surveys * Documents order activity in front office systems * Maintains regular contact with client regarding orders (e.g., order confirmation and status updates) * Participates in client meetings, analyzes client needs, and takes orders * Manages co-employment issues and works with HR to make determination about the employment status of temporary workers * Monitors employee turnover and absenteeism, taking action as appropriate * Manages the cost of services: increasing Work Opportunity Credit revenue, reducing unemployment, and workers’ compensation risk * Resolves reporting and billing issues * Reviews and manages internal reports * Provides additional administrative support, as necessary, to ensure internal and external client satisfaction Account Development * Develops strong relationships with client’s end users by understanding the client’s business and staffing needs and creating talent solutions for the client * Participates in routine business reviews * Participates in account-specific lead sharing meetings * Conducts skill alerts, increasing client awareness of Kelly’s suite of offerings * Communicates the value of Kelly programs and services to the client and temporary employees * Identifies potential business opportunities and facilitates connections between clients and Kelly products Candidate Engagement * Manages the temporary workforce including, but not limited to, coaching, counseling, terminations, co-employment, sexual harassment investigations * Monitors Candidate NPS results and develops plans to ensure we are meeting candidate expectations * Demonstrates concern for candidate career growth and development, as well as personal goals and needs * Effectively communicates to candidates to ensure the work is meeting the needs and expectations of the candidate and client * Helps candidates succeed on the job via ongoing coaching, feedback, and development opportunities * Responds to candidate inquiries and addresses challenges in a timely manner * Deploys and maintains temporary employee recognition and retention programs * Serves as primary local contact for employee issues; identifies and executes appropriate actions to resolve issues and/or escalate as appropriate; monitors results to ensure action plans are effective Qualifications: * High School Diploma or equivalent, Marketing, or related field relevant experience * 1 year recruiting, staffing or vendor management experience * Demonstrated experience in screening, hiring, orienting, training, assigning, and managing temporary employees. Must also be able to market candidates to hiring managers and negotiate salary rates. * Must be able to function in complex and matrix environments with multiple stakeholders * Ability to develop strong working relationships with all levels of individuals is essential * Good communication (both verbal and written), negotiation, interpersonal and decision making skills are required. Individual must be able to function independently/autonomously yet know when to get management involved. Must also be comfortable presenting to and influencing many levels of management both within Kelly and the client * Must be innovative in their approach, willing to take risks and operate successfully in ambiguous situations * Attention to detail – with the ability to multi-task, use sound judgment and prioritize are necessary * Strong leadership, problem solving and decision making skills required * Must have proficient computer skills including Word, Excel and PowerPoint **KELLY Services** About Kelly Services® As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $ 5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity. *Job Title:* Talent Recruiter – Greenfield, IN *Job Function:* Staffing: Sales/Recruiting *Job Sub-Category:* Commercial Staffing *Location:* Indiana *Metro Area:* Indiana – Indianapolis *Job Number:* JO-1704-32972 *Grade:* 35
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(USA-IN-Indianapolis) Talent Recruiter – Indianapolis, IN

The role is designed to provide dedicated local support for a client utilizing one or more products. This position will serve as the primary point of contact as it pertains to operational issues, management of the temporary workforce, and service delivery. He/she will act as an extension of the client’s human resources department by developing and maintaining the relationship with the client and temporary employees through best in class service. Working in conjunction with branch operations and shared services staff, the individual will have a broad range of operational responsibilities resulting in strong client and candidate engagement levels. These responsibilities include, but are not limited to, working with hiring managers to understand staffing needs, facilitating the process to acquire temporary staff, ongoing support of the temporary staff, problem resolution, and overall adherence to contractual service level agreements. In order to be effective, he/she must demonstrate an understanding of the client’s business, processes, procedures, and policies. This individual will be held accountable for meeting and exceeding the overall level of service delivery for the client location he/she supports, including client and candidate outcomes. The success of this individual will be highly impacted by their ability to establish strong working relationships with the client and the development of effective partnerships with the operational support functions within Kelly (e.g., operations, sales support, and product groups). Duties and Responsibilities: Recruitment and Candidate Placement * Maintains thorough understanding and knowledge of current hiring practices, recruitment strategies, and staffing industry trends * Analyzes client recruiting needs and works with account team to develop and deliver recruiting strategy * Develops and maintains relationships with recruiting sources * Involves local field operations in recruiting activities, as appropriate * Ensures successful implementation of strategic recruiting plan * Ensures timely candidate placements and healthy pipeline of qualified candidates * Understands client’s needs to create accurate job order and successful candidate placement * Maintains regular communication with client regarding order status and candidate updates * Facilitates the selection process including: screening and assessing candidates, administering evaluations, conducting interviews and reference checks, and making hiring decisions * Develops and delivers client orientation/onboarding programs for temporary employees * Maximizes temporary employee conversion and direct hire fee income * Deploys and maintains temporary employee recognition and retention programs Account Service Delivery * Serves as local contact for client/employee issues; identifies and executes appropriate actions to resolve issues and/or escalates as appropriate; monitors results to ensure action plans are effective * Monitors NPS results and develops plans to ensure we are meeting client expectations * Monitors compliance with client performance metrics including: order completion, fill order percentage, on-time fill of orders, temporary employee performance * Identifies and implements work processes that improve speed, productivity, efficiency, cost, and/or the client experience * Seeks first-hand client feedback and applies information to improve service * Conducts safety site surveys * Documents order activity in front office systems * Maintains regular contact with client regarding orders (e.g., order confirmation and status updates) * Participates in client meetings, analyzes client needs, and takes orders * Manages co-employment issues and works with HR to make determination about the employment status of temporary workers * Monitors employee turnover and absenteeism, taking action as appropriate * Manages the cost of services: increasing Work Opportunity Credit revenue, reducing unemployment, and workers’ compensation risk * Resolves reporting and billing issues * Reviews and manages internal reports * Provides additional administrative support, as necessary, to ensure internal and external client satisfaction Account Development * Develops strong relationships with client’s end users by understanding the client’s business and staffing needs and creating talent solutions for the client * Participates in routine business reviews * Participates in account-specific lead sharing meetings * Conducts skill alerts, increasing client awareness of Kelly’s suite of offerings * Communicates the value of Kelly programs and services to the client and temporary employees * Identifies potential business opportunities and facilitates connections between clients and Kelly products Candidate Engagement * Manages the temporary workforce including, but not limited to, coaching, counseling, terminations, co-employment, sexual harassment investigations * Monitors Candidate NPS results and develops plans to ensure we are meeting candidate expectations * Demonstrates concern for candidate career growth and development, as well as personal goals and needs * Effectively communicates to candidates to ensure the work is meeting the needs and expectations of the candidate and client * Helps candidates succeed on the job via ongoing coaching, feedback, and development opportunities * Responds to candidate inquiries and addresses challenges in a timely manner * Deploys and maintains temporary employee recognition and retention programs * Serves as primary local contact for employee issues; identifies and executes appropriate actions to resolve issues and/or escalate as appropriate; monitors results to ensure action plans are effective Qualifications: * High School Diploma or equivalent, Marketing, or related field relevant experience * 1 year recruiting, staffing or vendor management experience * Demonstrated experience in screening, hiring, orienting, training, assigning, and managing temporary employees. Must also be able to market candidates to hiring managers and negotiate salary rates. * Must be able to function in complex and matrix environments with multiple stakeholders * Ability to develop strong working relationships with all levels of individuals is essential * Good communication (both verbal and written), negotiation, interpersonal and decision making skills are required. Individual must be able to function independently/autonomously yet know when to get management involved. Must also be comfortable presenting to and influencing many levels of management both within Kelly and the client * Must be innovative in their approach, willing to take risks and operate successfully in ambiguous situations * Attention to detail – with the ability to multi-task, use sound judgment and prioritize are necessary * Strong leadership, problem solving and decision making skills required * Must have proficient computer skills including Word, Excel and PowerPoint **KELLY Services** About Kelly Services® As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $ 5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity. *Job Title:* Talent Recruiter – Indianapolis, IN *Job Function:* Staffing: Sales/Recruiting *Job Sub-Category:* Commercial Staffing *Location:* Indiana *Metro Area:* Indiana – Indianapolis *Job Number:* JO-1703-32882 *Grade:* 35
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(USA-TX-Dallas) Finance Recruiter – Dallas, TX

Kelly Finance & Accounting Recruiters play a critical role at Kelly Services. Finance & Accounting Recruiters are the revenue engine of the organization and the primary face of Kelly to the candidate and customer. As such, the Finance & Accounting Recruiter must possess effective professional and technical skills and key competencies, and exhibit personal characteristics that result in successfully filled orders, satisfied clients and customers, as well as profitable growth. Finance & Accounting Recruiters work closely with local market leadership and team members to identify priority orders, then successfully recruit and place candidates on those orders. * Responsible for growing the branch revenue and profit by filling orders aligned with local market strategy; manage branch resources (e.g., budget and candidate databases) by effectively using candidate databases and sourcing channels * Meet financial- and activity-based goal measures; articulate progress against measures to management during weekly activity review (WAR) meetings * Drive all stages of the recruiting process * Proactive sourcing to order receipt, through candidate sourcing, qualification, matching, submittal, customer interview, and placement of candidates * Create and manage relevant candidate pipelines and work with sales (when appropriate) to bring the most desirable candidates to market * Thoroughly assess candidate qualifications, including capabilities, interests, availability, and pay, to effectively match them with customers and orders—resulting in candidate and customer satisfaction * Obtain accurate order information by gaining detailed requirements from the customer * Successfully influence the candidate and customer, while driving the recruiting process, including relationship building, overcoming objections, targeted and timely follow-up, prep/debrief, and closing techniques; effectively communicate the process and hiring procedures to customers * Contribute to development of the sales funnel by generating leads when engaging with candidates (qualification and referral process), and skill market candidates when appropriate * Maintain discipline of execution by staying focused on market goals and objectives; manage time and competing priorities; be committed to Kelly process, technology, and documentation requirements; and perform branch administrative work * Adhere to Equal Employment Opportunity Commission, Americans with Disabilities Act, and affirmative action guidelines Skills/Requirements: * BA in Finance or Accounting related field or 1 -2 years’ experience working in the finance and accounting field desired. * Requires 1-2 years’ experience in finance and accounting recruitment, sourcing or sales or PT “niche” (Science, IT, Engineering, Finance, Law, or Healthcare) staffing provider. **KELLY Services ** About Kelly Services® As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $ 5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity. *Job Title:* Finance Recruiter – Dallas, TX *Job Function:* Staffing: Sales/Recruiting *Job Sub-Category:* Finance Staffing *Location:* Texas *Metro Area:* Texas – Dallas *Job Number:* JO-1703-32762 *Grade:* 38
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(USA-MN-Mankato) Talent Recruiter – Rochester, MN

The role is designed to provide dedicated local support for a client utilizing one or more products. This position will serve as the primary point of contact as it pertains to operational issues, management of the temporary workforce, and service delivery. He/she will act as an extension of the client’s human resources department by developing and maintaining the relationship with the client and temporary employees through best in class service. Working in conjunction with branch operations and shared services staff, the individual will have a broad range of operational responsibilities resulting in strong client and candidate engagement levels. These responsibilities include, but are not limited to, working with hiring managers to understand staffing needs, facilitating the process to acquire temporary staff, ongoing support of the temporary staff, problem resolution, and overall adherence to contractual service level agreements. In order to be effective, he/she must demonstrate an understanding of the client’s business, processes, procedures, and policies. This individual will be held accountable for meeting and exceeding the overall level of service delivery for the client location he/she supports, including client and candidate outcomes. The success of this individual will be highly impacted by their ability to establish strong working relationships with the client and the development of effective partnerships with the operational support functions within Kelly (e.g., operations, sales support, and product groups). Duties and Responsibilities: Recruitment and Candidate Placement * Maintains thorough understanding and knowledge of current hiring practices, recruitment strategies, and staffing industry trends * Analyzes client recruiting needs and works with account team to develop and deliver recruiting strategy * Develops and maintains relationships with recruiting sources * Involves local field operations in recruiting activities, as appropriate * Ensures successful implementation of strategic recruiting plan * Ensures timely candidate placements and healthy pipeline of qualified candidates * Understands client’s needs to create accurate job order and successful candidate placement * Maintains regular communication with client regarding order status and candidate updates * Facilitates the selection process including: screening and assessing candidates, administering evaluations, conducting interviews and reference checks, and making hiring decisions * Develops and delivers client orientation/onboarding programs for temporary employees * Maximizes temporary employee conversion and direct hire fee income * Deploys and maintains temporary employee recognition and retention programs Account Service Delivery * Serves as local contact for client/employee issues; identifies and executes appropriate actions to resolve issues and/or escalates as appropriate; monitors results to ensure action plans are effective * Monitors NPS results and develops plans to ensure we are meeting client expectations * Monitors compliance with client performance metrics including: order completion, fill order percentage, on-time fill of orders, temporary employee performance * Identifies and implements work processes that improve speed, productivity, efficiency, cost, and/or the client experience * Seeks first-hand client feedback and applies information to improve service * Conducts safety site surveys * Documents order activity in front office systems * Maintains regular contact with client regarding orders (e.g., order confirmation and status updates) * Participates in client meetings, analyzes client needs, and takes orders * Manages co-employment issues and works with HR to make determination about the employment status of temporary workers * Monitors employee turnover and absenteeism, taking action as appropriate * Manages the cost of services: increasing Work Opportunity Credit revenue, reducing unemployment, and workers’ compensation risk * Resolves reporting and billing issues * Reviews and manages internal reports * Provides additional administrative support, as necessary, to ensure internal and external client satisfaction Account Development * Develops strong relationships with client’s end users by understanding the client’s business and staffing needs and creating talent solutions for the client * Participates in routine business reviews * Participates in account-specific lead sharing meetings * Conducts skill alerts, increasing client awareness of Kelly’s suite of offerings * Communicates the value of Kelly programs and services to the client and temporary employees * Identifies potential business opportunities and facilitates connections between clients and Kelly products Candidate Engagement * Manages the temporary workforce including, but not limited to, coaching, counseling, terminations, co-employment, sexual harassment investigations * Monitors Candidate NPS results and develops plans to ensure we are meeting candidate expectations * Demonstrates concern for candidate career growth and development, as well as personal goals and needs * Effectively communicates to candidates to ensure the work is meeting the needs and expectations of the candidate and client * Helps candidates succeed on the job via ongoing coaching, feedback, and development opportunities * Responds to candidate inquiries and addresses challenges in a timely manner * Deploys and maintains temporary employee recognition and retention programs * Serves as primary local contact for employee issues; identifies and executes appropriate actions to resolve issues and/or escalate as appropriate; monitors results to ensure action plans are effective Qualifications: * High School Diploma or equivalent, Marketing, or related field relevant experience * 1 year recruiting, staffing or vendor management experience * Demonstrated experience in screening, hiring, orienting, training, assigning, and managing temporary employees. Must also be able to market candidates to hiring managers and negotiate salary rates. * Must be able to function in complex and matrix environments with multiple stakeholders * Ability to develop strong working relationships with all levels of individuals is essential * Good communication (both verbal and written), negotiation, interpersonal and decision making skills are required. Individual must be able to function independently/autonomously yet know when to get management involved. Must also be comfortable presenting to and influencing many levels of management both within Kelly and the client * Must be innovative in their approach, willing to take risks and operate successfully in ambiguous situations * Attention to detail – with the ability to multi-task, use sound judgment and prioritize are necessary * Strong leadership, problem solving and decision making skills required * Must have proficient computer skills including Word, Excel and PowerPoint **KELLY Services** About Kelly Services® As a global leader in providing workforce solutions, Kelly Services (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. Kelly® has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $ 5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter. EOE including but not limited to Minorities/Females/Protected Veterans/Disabled/Sexual Orientation/Gender Identity. *Job Title:* Talent Recruiter – Rochester, MN *Job Function:* Staffing: Sales/Recruiting *Job Sub-Category:* Commercial Staffing *Location:* Minnesota *Metro Area:* Minnesota – Mankato/Rochester *Job Number:* JO-1702-32603 *Grade:* 35
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